NHSBSP 38 (ARCHIVED)

Guidelines on improving the quality of the written information sent to women who are recalled for assessment

Published February 1998 | ISBN 1 87199 723 2 | Archived

The purpose of this publication is to improve the quality of the written information sent to women who are called back for further investigation following initial breast screening. The guidelines include check lists for initial invitation letters, and letters and leaflets recalling women for assessment. They also include a summary of issues which women find reassuring, and suggestions for avoiding words or phrases which can be worrying for women. The guidelines are based on a study of the written information needs of women and on the evaluation of letters and leaflets in current use.

The links below will provide JPEG images of the individual pages.

NHSBSP38: Front cover
NHSBSP38: Inside front cover
NHSBSP38: Preface
NHSBSP38: Contents
NHSBSP38: Introduction
NHSBSP38: Page 4
NHSBSP38: Page 5
NHSBSP38: Page 6
NHSBSP38: Page 7
NHSBSP38: Page 8
NHSBSP38: Page 9
NHSBSP38: Page 10
NHSBSP38: Page 11
NHSBSP38: Page 12
NHSBSP38: Page 13
NHSBSP38: Page 14
NHSBSP38: Page 15
NHSBSP38: Page 16
NHSBSP38: Page 17
NHSBSP38: Page 18
NHSBSP38: Page 19
NHSBSP38: Page 20
NHSBSP38: Page Appendix
NHSBSP38: Page Appendix cont.
NHSBSP38: Page References
NHSBSP38: Page References cont.