NHSBSP 47

Quality assurance guidelines for administrative and clerical staff

Published November 2000 | ISBN 1 871997 19 4 | OUT OF PRINT

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These guidelines have been produced by the NHSBSP Quality Assurance Coordinating Committee for Administrative and Clerical. They describe arrangements for quality assurance in administration in the NHSBSP and set out operational policy and define standards. The operational policy is defined by processes necessary for the efficient and effective running of a screening office. The standards define the level of service expected, and provide a measure against which the service delivered by administrative and clerical staff can be audited. The guidelines include information about implementing quality management systems in breast screening services.

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