NHS Cervical Screening Programme Specification for Call/Recall Service Provision

Published September 2009 | Download PDF (109Kb)

The purpose of this document is to provide a model service specification for the provision of the call/recall function of the NHS Cervical Screening Programme In particular it describes: -

  • The scope of the service and elements contained
  • The communication channels with the different organisations involved in the recall process which are required to enable this service to operate
  • Conformance with NHSCSP recommendations
  • Conformance with Information Governance
  • Risk Management
  • The PCT dependencies
  • The detailed tasks involved in the provision of the service
  • The information which should be made available routinely to the Primary Care Trust both about the contractors and on the performance of the service provider in delivering the service
  • Change control
  • The work required before the transfer of the service from a PCT

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